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  1. Surveys
  2. 2011
  3. March
  4. F
  5. Flix FX Company Satisfaction Survey
0%
Exit Survey »
 
 
I would be very appreciative if you could fill out this short survey based on the quality of the service Flix FX Sewing Supplies provided. It is very important for me to learn your opinions so that I can improve my service to customers in the future.

Your participation in this study is completely voluntary, and your survey responses will be strictly confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
Please enter your eBay username so that I know who has responded.
   
 
 
 
How did you hear about Flix FX Sewing Supplies?
 
Word of mouth
 
eBay search
 
eBay Shops search
 
eBay Community search
 
Google search
 
MSN/Bing search
 
Yahoo! search
 
I have purchased from you before
 
Other
 
 
 
 
What did you purchase from me ON THIS VISIT?
   
 
 
 
What did you think of my postage and packing prices? Please answer bearing in mind that I do my best to charge the right amount but due to unpredictable postage services and postage charge increases, prices can change or be sent under a different category (e.g. Packet instead of Large Letter).
 
Excellent
 
Very good
 
Fair
 
Average
 
Not too bad
 
Quite disappointed
 
Very disappointed
 
If you have comments about my P&P prices, please tell me in this box.
 

 
 
 
What did you think of my speed of dispatch? Please answer bearing in mind that on my About Me page we say we will dispatch on Mondays, Wednesdays and Fridays.
 
Excellent
 
Very good
 
Fair
 
Average
 
Not too bad
 
Quite disappointed
 
Very disappointed
 
If you have comments about my dispatch time, please tell me in this box.
 

 
 
 
What did you think of my communication and speed in replying to your queries?
 
Excellent
 
Very good
 
Fair
 
Average
 
Not too bad
 
Quite disappointed
 
Very disappointed
 
N/A
 
If you have comments about my communication, please tell me in this box.
 

 
 
 
What did you think of my speed in leaving you feedback once you'd left feedback for me?
 
Excellent, almost straightaway
 
Very good, within six hours
 
Fair, before the day was out
 
Average, by the next morning
 
Not too bad, by the next evening
 
Quite disappointed, took at least two days
 
Very disappointed, took five or more days
 
If you have comments about my feedback time, please tell me in this box.
 

 
 
 
Did the item or items you purchased from me get to you in good condition, as described and of good quality?
   
 
 
 
Finally, what did you think of...my Shop?
   
...my listings?
   
...my products?
   
...or this survey?
   
Are there any improvements you would like to see made to any of them?
   
 
Copyright 2011 Flix FX Sewing Supplies
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