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1. Hello:

You are invited to participate in our survey.Itwill takeabout 5-10 minutes and with your help and participation we will figure out together how to improve the engagement, retention and contributions of our drivers. We willuse the results from this survey to identify priority areas that need attention and then managers will determine next steps to make improvements.

Your participation in this study is completely voluntary and anonymous. There are no foreseeable risks associated with this project. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. However, your opinions are important to us, and this survey is your chance to express those opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

If you have questions at any time about the survey or the procedures, you may contact HR Coordinator Joanna Zhang at 214-524-2936 or by email at [email protected]. Thank you very much for your time and support. Please start with the survey now by clicking on thecheck boxbelow.
 
 
 
 
2. I am a(n)
 
Company Driver
 
Owner Operator
 
Power Seat Driver
 
 
 
3. My location is
 
 
 
4. What are your reasons for remaining at Forward Air Solutions? (Check all that apply)
 
Benefits
 
Growth
 
Commute
 
Pay
 
Environment and culture
 
Flexibilty
 
Other
 

 
 
5. The Job Itself
Strongly Disagree Disagree Neutral Agree Strongly Agree
Skills are effectively used
Job orientation is effective
Job training you received is sufficient to enable you to meet our performance expectations
Job duties turn out to be as you expected
Workload is reasonable
All the tools necessary to perform the job are provided
 
 
6. My Supervisor
Strongly Disagree Disagree Neutral Agree Strongly Agree
Has knowledge of the job
Has knowledge of supervision
Is open to suggestions
Recognizes employees contributions
Provides regular feedback on my performance
 
 
 
7. What can your immediate supervisor do to improve his or her management style?
   
 
 
8. The Department
Strongly Disagree Disagree Neutral Agree Strongly Agree
Has good synergy
Has adequate equipment
Is adequately staffed
Is efficient
 
 
9. The Management
Strongly Disagree Disagree Neutral Agree Strongly Agree
Is available to discuss job related issues
Welcomes suggestions and encourages feedback
Maintains consistent policies and practice
Provides recognition for achievements
Encourages teamwork
Takes pride in providing good customer service
Provides development opportunities
 
 
10. Compensation and Benefits
Very dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Medical/dental insurance package
Vacation
Discretionary/time off
Pay compensation package
 
 
 
11. Do you understand how driver pay is calculated?
 
Yes
 
No
 
 
 
12. This survey will be read by company leadership. What message, if any, would you give?
   
 
 
 
13. Would you recommend a friend to work at Forward Air Solutions?
 
Yes
 
No