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Exit Survey
 
 
How would you rate your overall satisfaction with Fuels/POL?
 
• Very satisfied
 
• Somewhat satisfied
 
• Neutral
 
• Somewhat dissatisfied
 
• Very dissatisfied
 
 
 
Refuel request arrived in a timely manner?
 
Excellent
 
Good
 
Average
 
Fair
 
Poor
 
 
 
Fuels personnel greeted you in a professional manner?
 
• Very satisfied
 
• Somewhat satisfied
 
• Neutral
 
• Somewhat dissatisfied
 
• Very dissatisfied
 
 
 
Was the Fuels representative that assisted you knowledgeable and well trained?
 
Exceptionally
 
Above Average
 
Average
 
Below Average
 
Poor
 
 
 
Was Fuels Representative courtous throughout request?
 
Extremely
 
Above average
 
Average
 
Rude
 
 
 
How could we improve our customer service?
   
 
 
 
Is there a fuels member you would like to commend?
   
 
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