Guest Satisfaction Survey

Exit Survey »

It is a great pleasure to have you stay at our hotel. In effort to offer an excellent service, please let us know whether the standard of service that we provide accords with your comments.

1. Have you ever stayed with our hotel before?

Yes

No

2. How do you know about our hotel?

3. How did you make your reservation?

Directly to Hotel

Through Company

Through Travel Agent

Other

4. Which was the most important factor in choosing this hotel?

5. Have you plan to stay with us again?

Yes

No

Front Desk Service

Handling Check-in / Check-out

Excellent

Good

Fair

Poor

Warmth & friendliness

Excellent

Good

Fair

Poor

Informative

Excellent

Good

Fair

Poor

Concierge

Excellent

Good

Fair

Poor