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2014
October
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HeadStart testing 10:30am
HeadStart testing 10:30am
Gathering your feedback on Head Start
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We'd like to gather your input on two additional portions of the Head Start tool we're developing for your team.
This survey should take less than 5 minutes to complete.
Please remember that we're testing our idea and design, not you. So please let us know if any part of the tool doesn't function the way you'd expect. If you're confused, it's not a reflection of you, but instead, it's a sign the design or information needs improvement.
If you have any questions or comments about this tool or this survey, please email
Leanne Libert
at
[email protected]
.
*
Imagine you just used the Head Start tool to generate this letter template.
Scroll down to answer this question.
Which of the steps below would you most likely take to begin using the template to write your letter?
Keep my browser open, so I can refer to the template as I write.
Highlight the text in the window and use key commands (CTRL+C) to copy the text and paste it into MS Word.
Click the Copy button to copy the template text, then paste it into MS Word.
Click the Download button to save a PDF on my computer to use as a reference.
Would you change or remove any of the items shown in the Head Start template screen?
Change
Remove
Leave as-is
*
Blue template title (font size)
*
Blue template title (word choice)
*
Template content (font size)
*
Copy tool
*
Download tool
*
The Clear Communications Toolbox uses icons to distinguish different tools from one another.
Now that you've seen Head Start, we'd like your input on which icon best represents the tool—one that's instantly recognizable as a tool that generates templates for writing letters.
Which of the icon best represents the Head Start tool? Select one.
A
B
C
*
Tell us a bit about why you chose the icon you did.
We really do value your input. Without you, we wouldn't be able to do the work we do.
Thank for you for taking time out of your very busy day to share your input with us.
If you have any questions or comments about the Head Start tool or this survey, please email
Leanne Libert
at
[email protected]
.
Survey prepared by ThoughtForm as part of the development of the Clear Communications Toolbox for UnitedHealthcare Appeals and CS&S teams.
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