Help Desk staff survey

When working with our colleagues did you find they are courteous and polite towards you ?

Yes

No

Do you consider yourself knowledgeable within your industry ?

Yes

No

Somehow

When you have technology problem, in what way do you BEGIN your search for a solution?

How often do you ask for help with IT questions?

A few times a day

A few times a week

A few times a month

A few times a year

Are you satisfied or dissatisfied with your management?

Satisfied

Dissatisfied

Neutral

Working in the Help Desk, how would you rate your overall experience at Enova?

What would you change in the Help Desk to make your job more efficient and fun? Do you have any recommendations or suggestions for the help desk ?