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Surveys
2013
September
H
Hotel restaurants
Hotel restaurants
0%
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How would you rate your overall level of satisfaction with hotel restaurants?
Highly dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Highly satisfied
How likely is it that you would recommend a particular hotel restaurant to a friend or colleague?
Very unlikely
Somewhat unlikely
Neutral
Somewhat likely
Very likely
How much time did you spend interacting with wait staff?
I did not interact with a wait staff
Less than 2 minutes
Between 2-5 minutes
5 minutes or more
How much time did you spend interacting with Management?
I did not interact with a management
Less than 2 minutes
Between 2-5 minutes
5 minutes or more
Please rank your main reasons for selecting a restaurant in order of importance
Important
Somewhat important
Not important
Atmosphere
Location/View
Quality of food
Menu variety
Food Presentation
Beverage Quality
Wine Selection
Value for the money
Friendly staff
Knowledgeable staff
The crowd
Word of mouth
Please rate your personal experience with hotel restaurants on the following attributes
Very Poor
Poor
Neutral
Good
Excellent
Food
Service
Atmosphere
Overall
Overall, how satisfied were you with your most recent dining experience in a hotel restaurant?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
How many times have you dined in a hotel restaurant?
1 to 2 times before
3 to 5 times before
6 or more times before
Never
When was the last time you visited a hotel restaurant?
Within the last week
Within the last month
Between2 and 6 months ago
Between 6 and 12months ago
1 year or more
How likely would you be to dine at the same hotel restaurant again?
Very unlikely
Somewhat unlikely
Neutral
Somewhat likely
Very likely
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