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2013
February
H
How are we doing?
How are we doing?
Satisfaction Survey for Singlecup.ca
0%
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Hello:
You are invited to participate in our customer satisfaction survey for SingleCup.ca. It will take approximately 2 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact our customer service by email at the email address specified below.
[email protected]
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Website Functionality
Website Appearance
Website Payment Options
Pricing of Products
Tracking Information Provided
How often do you order from SingleCup.ca
Weekly
Bi-Weekly
Monthly
Quarterly
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Selection of Coffee
Selection of Tea
Selection of Specialty Beverages
Selection of Syrups
Please rank (1-5) the following in order of interest:
Keurig K-cups
-- Select --
1
2
3
4
5
Keurig Compatible Capsules
-- Select --
1
2
3
4
5
Tassimo T-Discs
-- Select --
1
2
3
4
5
Dolce Gusto
-- Select --
1
2
3
4
5
PODS
-- Select --
1
2
3
4
5
Comments/Suggestions:
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