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What kind of phone do you own?
 
A.Ipod Touch
 
B.Blackberry
 
c.Smartphone
 
D.Rez Phone
 
Other
 
 
 
 
Do you know how to use the phone?
 
A. Yes
 
B. No
 
 
 
Does the phone have all available features? ex.internet, call waiting, voice mail, texting, etc..
 
A.Yes
 
B.No
 
Other
 
 
 
 
Does the phone have everything on it to make you happy, when using?
 
A. Yes
 
B. No
 
Other
 
 
 
 
Does the phone have good quality reception?
 
A. Yes
 
B. No
 
Other
 
 
 
 
Is the phone you are using, the first choice or a secondary choice of a phone you choose to use.
 
A.First choice
 
B.Second Choice
 
Other
 
 
 
 
The billing on your phone-is it a reasonable rate, or can you find a better phone at a cheaper rate
 
A. Yes
 
B. No
 
Other
 
 
 
 
Does the phone offer different colors, styles?
 
A. Yes
 
B. No
 
Other
 
 
 
 
How can the service be better?
 
A. Cheaper Bill
 
B. Supply a free phone
 
C. credit
 
Other
 
 
 
 
If the plan or service you are receiving on your phone change, would you change to a different company or stick to the one you have.
   
 
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