|
|
|
* 1) When scheduling the works, did you find the member of office staff who you dealt with, polite and courteous? |
| |
|
|
|
|
* 2) Was the member of office staff who dealt with scheduling works, versatile to your requirements? |
| |
|
|
|
|
* 3) Did the staff member fully explain what works were required? |
| |
|
|
|
|
* 4) Did the engineer arrive at the agreed date and time? |
| |
|
|
|
|
* 5) Was the engineer smart, polite and courteous? |
| |
|
|
|
|
* 6) Did the engineer sign in on site? |
| |
|
|
|
|
* 7) Did the engineer explain what works had been undertaken? |
| |
|
|
|
|
* 8) Did the engineer explain if further works were required? |
| |
|
|
|
|
* 9) Did you receive the engineers report in an acceptable time-frame? |
| |
|
|
|
|
* 10) Overall how satisfied were you? |
| |
|
|
|