This free survey is powered by
  1. Surveys
  2. 2015
  3. July
  4. I
  5. IAA IT Support Desk Basic Customer Satisfaction

IAA IT Support Desk Basic Customer Satisfaction

0%
Exit Survey
 
 
The IAA Support Desk wants to continuously improve onsite IT hardware repair services.
Please take 5 minutes to complete a survey to provide feedback and suggestions.
The better the feedback provided, the more we can improve our onsite IT hardware repair service.
 
 
 
* How was the courtesy of the technician?
1 - Poor 2 3 - Average 4 5 - Excellent N/A
 
 
 
Please add any details about the technician's courtesy
   
 
 
 
* How was the technical skills/knowledge of the technician?
1 - Poor 2 3 - Average 4 5 - Excellent N/A
 
 
 
Please add any details about the technician's skills and knowledge
   
 
 
 
* How well do you feel the technician did in regards to fixing the hardware in the appropriate amount of time?
1 - Poor 2 3 - Average 4 5 - Excellent N/A
 
 
 
Please add any details about the timeliness of the technician
   
 
 
 
* How was the quality of the repair services provided?
1 - Poor 2 3 - Average 4 5 - Excellent N/A
 
 
 
Please add any details about how well the device was repaired
   
 
 
 
* Overall Service Experience
1 - Poor 2 3 - Average 4 5 - Excellent N/A
 
 
 
Any other comments or feedback?