|
How did you contact the ICT Helpdesk |
| |
|
|
|
|
The Helpdesk responded promptly to your initial enquiry |
| |
|
|
|
|
The personel had the necessary knowledge to diagnose the problem |
| |
|
|
|
|
The time taken to resolve your query was acceptable |
| |
|
|
|
|
The level of service received was good |
| |
|
|
|
|
Comments about the service you have experienced |
| |
|
|
|