ICT Helpdesk Work Order Feedback

We have closed a work order against your name and now invite you to provide some feedback. There are four Yes/No questions followed by a box for any additional comments you wish to provide - or you may leave blank if you prefer.

Was the problem resolved satisfactorily?

Yes

No

Was the problem resolved in a reasonable time frame?

Yes

No

Has this problem occured before?

Yes

No

Could this problem have been avoided with better training

Yes

No

Any other comments (optional):