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Surveys
2015
April
I
IMC and brand equity
IMC and brand equity
0%
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Hello
:
You are invited to participate in our survey about the effectiveness of integrated marketing communications in creating brand equity in the hospitality industry
.
You are kindly asked to complete a survey that asks questions about the last hotel that you stayed in in Romania
It will take approximately 5 minutes to complete the questionnaire.
Your participation in this study is completely voluntary.
There are no foreseeable risks associated with this project.
However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.
It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.
Your information will be coded and will remain confidential.
If you have questions at any time about the survey or the procedures, you may contact Teodora Marciu at
[email protected]
.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Gender
Male
Female
Age
18-25
26-35
36-45
46-55
56-65
+65
Education level
Primary education
Higher education
Master’s
PhD
Occupation
Employee
Businessman
Student
Unemployed
Retired
Travel reason
Vacation
Business
Other
How frequent do you stay at a hotel
Once or less than once a year
2-3 times a year
More than 4 times a year
Rate the following statements about the hotels' marketing
Strongly agree
Agree
Undecided
Disagree
Strongly disagree
The message received on different communication channels ( website, advertising/promotional adds, etc.) is consistent
The same visual elements are used ( logo, colors, etc)
The same linguistic elements are used (slogan, motto, etc)
The brand image is consistent
The brand image maintains its consistency over time
Rate the following statements about the hotels' image
Strongly agree
Agree
Undecided
Disagree
Strongly disagree
It offers high quality services
It is comfortable
It has a clean image
It is luxurious
It is suitable for high-class
It differentiates itself from other brands
It has a long history
Rate the following statements about the hotels' quality
Strongly agree
Agree
Undecided
Disagree
Strongly disagree
It has up-to-date equipment
It makes clients feel special and appreciated
Employees are well trained and mannered
The services offered are punctual
Guest complains are handled effectively
Rate the following statements about your loyalty to this brand
Strongly agree
Agree
Undecided
Disagree
Strongly disagree
I prefer this brand in favor of others
I intend to return to this hotel
I would recommend this brand to other persons
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