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Thank you for participating in this survey. We will be asking questions about various laboratory products including solvents, organics and inorganics, microscopy stains, chromatography columns, culture media, raw materials, lab water and reagents. It is important to answer each question in the survey. There are no right or wrong answers. If you are unsure of the exact answer, please provide your best guess.
Your inputs are very important to us. They will be kept strictly confidential and used in aggregate with other respondents. We estimate that this will take roughly 15-20 minutes. |
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Q1. In which industry is your company operating? Please check: |
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Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. Please indicate the sub-sector that your company belongs to. |
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Q2. In which departments of your company are you currently affiliated with? |
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| Q4. Based on your knowledge, what is your company’s market share (in %) in the industry (i.e. 15% of the market)? | | |
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| Q5. How much of your annual revenues (in %) go to chemical and laboratory equipment purchase (i.e. 10% goes to chemicals)? | | |
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Q6. Which is your preferred route of purchase? Please provide a split for the frequency of purchase from each route (i.e. 80% directly from manufacturers and 20% from distributors) and the advantages and/or disadvantages for each route.
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Q7.1. In your opinion, how much would you estimate the value (in IDR) chemicals used by your laboratory in a month? Please check: |
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Q7.2. In your opinion, how much would you estimate the value (in IDR) of laboratory consumables (chromatography column, cuvettes, pipette tips, filter paper, etc.) used by your laboratory in a month? |
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Q7.3. In your opinion, how much would you estimate the annual budget (in IDR) of laboratory equipment acquisition and maintenance? |
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Q7.3.1. How much is your annual maintenance budget for all your equipment?
Spare parts |
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Q7.3.2. Which of the following equipment do you have? |
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Q7.3.3. Which of the following equipment do you plan to acquire in the next 1-3 years? |
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Q8.1. Has your spending of laboratory products (i.e. solvents, reagents, laboratory equipment, microbiology spending, and related consumables) increased in the past 3 years? Please check and indicate the rate of change in percentage and market drivers that led to this trend.
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Q8.2. Do you expect your spending on laboratory products (i.e. solvents, reagents, laboratory equipment, microbiology spending, and related consumables) to increase in the next 1-3 years? Please check and indicate the expected rate of change in percentage, and potential factors that would drive this trend.
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Q9. How important is each of the following attributes when choosing your brands/suppliers?
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Q10.1. In your opinion, how much spending goes for each of the following products monthly? Kindly indicate actual spending below:
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Q10.2 On a monthly basis:
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* Q11.1. Referring to the product with highest monthly spending (Q10.1), who is your current supplier/brand? |
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Q12.2. How satisfied are you with your most used supplier/brand (your answer in 12.1) in terms of overall performance?
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Q12.3. Please rate how much you agree or disagree that your most used supplier/brand (i.e., Answer in Q12.1) delivers on the following attributes:
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Q13. To which brands do you associate each attribute below the most? (Select all the apply.)
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Q13. To which brands do you associate each attribute below the most? (Select all the apply.)
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Q13. To which brands do you associate each attribute below the most? (Select all the apply.)
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Q13. To which brands do you associate each attribute below the most? (Select all the apply.)
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* Q14. Based from experience in your specific industry, please rank the following in terms of price (from most expensive to most affordable). |
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Pall |
| | Sartorius |
| | Merck Millipore |
| | Macco |
| | BASF |
| | Lohman |
| | Kirsch |
| | Thermo-Fisher |
| | Elga |
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* Q14. Based from experience in your specific industry, please rank the following in terms of price (from most expensive to most affordable). |
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Merck Millipore |
| | Sigma-Aldrich |
| | GE Healthcare Life Sciences (Whatman) |
| | Invitrogen |
| | BD (Difco) |
| | Corning |
| | Partec |
| | Pall |
| | Elga |
| | Sartorius |
| | Thermo-Fisher |
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* Q14. Based from experience in your specific industry, please rank the following in terms of price (from most expensive to most affordable). |
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JT Baker or Mallinkcrodt-Baker |
| | Merck Millipore |
| | Waters |
| | Ajax |
| | HACH |
| | Elga |
| | SAMART-Smart Lab |
| | Thermo-Fisher/Thermo-Scientific |
| | Pall |
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* Q14. Based from experience in your specific industry, please rank the following in terms of price (from most expensive to most affordable). |
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Thermo-Fisher (Oxoid) |
| | 3M |
| | BD (Difco) |
| | Pall |
| | Sartorius |
| | Merck Millipore |
| | Elga |
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