Information Update Survey

Good morning/Good afternoon,

I am ………… from OSN. We would like to take a few minutes of your time if you do not mind to ask you a couple of questions to update your personal information.

* May I please start?

Yes

No

* Q1- What is your nationality?

* Q2- What is your marital status?

* Q3- Can you please tell me how many people live in your house, including yourself and excluding drivers and servants?

Q4- In order to provide you with a better service and programs that suit your family, can you please let us know the gender and date of birth of all the household members, including yourself? INT: Record date of birth in (dd/mm/yyyy)

	Gender	Date of Birth
Head of House Hold

Spouse

Child 1

Child 2

Child 3

Child 4

Child 5

Child 6

Child 7

Child 8

Child 9

Child 10

* Q5 – Who first took the decision/showed interest in subscribing to OSN?

* Q6. What is the reason for subscribing to OSN?

DO NOT ASK Q7. Record from database:

* Q7- Smart Card Number

ASK Q8 & Q9 if not included in Database and include country code

* Q8- Mobile of Respondent

* Q9- House/Landline number