Training Assessment

1. Before an initial interview with a jobactive Provider, Job Seekers are assessed for Employment Provider Services using the Job Seeker Classification Instrument (JSCI) and an Employment Services Assessment (ESAt).

True

False

2. The JSCI is the tool used to measure a job seeker’s relative level of disadvantage in the labour market and determines if a job seeker should receive services in:

Stream A

Stream B

Stream A & B

Stream C

3. A JCA is an assessment similar to the ESAt but is only used for job seekers who are applying for:

Youth Allowance

Disability Support Pension

Parenting Payment Single

4. We must conduct an Initial Interview for all jobseekers who:

were referred by DHS

have Directly Registered for assistance

have transferred to us from another provider

All of the above

5. At the initial appointment it is mandatory to:

Check the rate of payment the job seeker is on

Refer the job seeker to available positions

Check their Proof of Identity

Provide them with interview clothes

6. At the initial interview you must (Select all the relevant answers):

Check POI and Review JSCI

Complete the Skills Assessment and update Resume

Make the job seeker wait as long as possible

Complete a Job Plan and Book another appointment

Smile and wave

7. We must only Directly Register people who have a legal right to work in Australia:

True

False

8. If your job seeker discloses serious barriers or major issues, you will need to determine if they need to have a reassessment via:

JSCI

ESAt

Social Worker

All of the above

9. Your Stream A job seeker who has never registered before has a change of circumstances, you must:

Update the JSCI

Refer to DHS to update the JSCI

Do nothing as it is not your problem

10. Following the completion of an Initial Interview, you must:

Record notes on the Job Seekers physical file

Record notes in your own personal record keeping system

Record no notes as all conversations are confidential

Record notes in the comments section of ESS

Initial Interviews