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Hello:
You are invited to participate in our Newcastle University International welcome week survey. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact the International Office at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
Did you arrive on time for the international welcome week?
 
Yes
 
No
 
 
 
How satisfied are you with the services offered during the international welcome week?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
Did you make use of the meet and greet airport service?
 
Yes
 
No
 
 
 
Was it easy to book? Put additional comment in the 'other' box
 
Yes
 
No
 
Other
 
 
 
How long did you have to wait at the airport? Additional comment should be included in the 'other' box
 
0-15 minutes
 
15-30 minutes
 
30-60 minutes
 
60-90 minutes
 
>90 minutes
 
Other
 
 
How would you rate the efficiency of the meet and greet service?
Meet and greet service
 
 
 
How would you rate airport meet and greeters
 
Easily spotted
 
Energetic/Fun
 
Helpful/approachable
 
Made me feel welcome
 
Were knowledgeable
 
Not helpful/disrespectful
 
Confused
 
Disorganized
 
Provide further comment here

 
 
 
How likely would you recommend the meet and greet service?
 
Very likely
 
Likely
 
Neutral
 
Not Likely
 
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