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Exit Survey
 
 
How old are you?
 
Less than 20 years old
 
21-27 years old
 
28-35 years old
 
36-42 years old
 
43-49 years old
 
50 and 50+ years old
 
 
 
Where do you live?
 
Shirley
 
Solihull
 
Monkspath
 
Hall Green
 
Central Birmingham
 
Small Heath
 
Perry Bar
 
Hansworth
 
Hockley
 
Other
 
 
 
 
Have you ever heard of Jai Brow Bar?
 
Yes
 
No
 
 
 
If so, how did you first find out about Jai Brow Bar?
 
Through friend or family (word of mouth)
 
Internet
 
Leaflet
 
Newspaper Advert
 
Jai Brow Bar Website
 
 
 
Have you ever bought any services from Jai Brow Bar?
 
Yes
 
No
 
 
 
If yes, why did you purchase the service/product by Jai Brow Bar instead of other salon's near by? (Select all that apply)?
 
Cheaper
 
Appereance of shop better
 
Customer service was beter
 
Quality of the service was better

 
 
 
If no, why not?
 
Too cheap
 
Too expensive
 
Bad word of mouth
 
Never heard of them
 
Too far to travel
 
Bad quality of services/product
 
Appearance of shop unattractive
 
Other
 
 
 
 
 
   
• Where do you live
   
o Shirley
   
o Solihull
   
• How far from xyz do you live
   
o Less than 1 mile
   
o 1 mile
   
o 2 miles
   
o
   
 
   
• Have you ever heard of XYZ?
   
o YES
   
o NO
   
 
   
• If so how did you hear of XYZ?
   
o Internet
   
o Posters / Leaflets
   
o Word of Mouth
   
o Other
   
 
   
• Have you ever bought from them?
   
o Yes
   
o No
   
 
   
• If no, why not?
   
o Don’t like the quality
   
o Never heard of them
   
o Too far
   
o Too expensive
   
o Too cheap
   
 
   
• What do you think to the quality of this poster / leaflet / shop front?
   
o Brilliant
   
o Good
   
o Ok
   
o Poor
   
o Dreadful
   
 
   
• Which method of promotion do you think would be best way for you to hear about XYZ?
   
o Social Media
   
o Leaflets
   
o Google Advertising
   
o Posters in Shop window
   
o Poster outside shop
   
o Local Newspaper advert
   
o Other (please state)…….
   
 
   
• How often do you read the local newspaper?
   
o Every week
   
o Once every other month
   
o Once a month
   
o 1 to 2 times every 6 months
   
o Never
   
 
   
• Out of 10, how much do you use the following social medias
   
o Facebook
   
o Twitter