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Jan 2015 Customer Service Survey

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You are invited to participate in Memolink's Satisfaction Survey.

Everyone Qualifies!
Length: 5 - 10 minutes
Points for Valid Completion: 400 points

Please take your time to answer these questions honestly.  Any completion where the answers are fake, rushed, or invalid will not receive points for the completion. 

If you have questions at any time about this survey, you may contact Member Support at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
How satisfied are you with your experience with Memolink?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
* Overall Website
* Overall Mobile Website
* Website Navigation
* Member Support
* Quality of Surveys
* Number of Surveys
* Number of Shopping Merchants Available
* Number of Ways to Earn Points
* Rewards Available
* Overall Program
 
 
* Please drag and rank(1st to 9th) the following in order of interest:
Drag your choices here to rank them
     
     
    * Please drag and rank(1st to 7th) the following in order of interest:
    Drag your choices here to rank them
       
       
      * What types of offers would you like to see more of on Memolink?
       
      Shopping
       
      Surveys
       
      Easy Points / Freebies
       
      Other
       
       
       
      * Which of the below options would make you most likely to shop through a store you like?
       
      Double Points
       
      Point Increase
       
      A Coupon for 20% Off Your $50+ Order
       
      Free Shipping
       
      A Coupon for $10 off Your $50+ Order
       
       
      * Which memocode promotion would you prefer to take part in?
       
      Earn 1000 bonus points when you spend $15 at any store through memolink
       
      Answer this trivia question correctly, and earn double points on surveys for the rest of the month
       
      Earn 1000 bonus points when you reach 5,000 points this month
       
       
      * Which of these promotions is your favorite?
       
      Double point emails
       
      Double point surveys
       
      Pointpalooza or Deal-a-Palooza (increased points back)
       
      November Bonus Month
       
      I'm not a fan of any of the promotions
       
      N/A
       
       
      * How satisfied are you with the number of emails you receive from Memolink each week?
       
      Satisfied - I like the number I receive
       
      Not satisfied – I receive too many
       
      Not satisfied – I would like to receive more
       
      I have no opinion - I don't really care
       
       
      * What would you like to see added to Memolink's mobile website the most?
       
      More Free Offers
       
      Trivia/ Lightning Trivia
       
      More Shopping Offers
       
      Points for Pay Per Call Offers
       
      More App Downloads
       
      Surveys
       
      Peanut Labs
       
      My Profile Details
       
      Other
       
       
       
      Are you a member of any other online shopping or survey rewards sites?
       
      Yes
       
      No
       
       
       
      * Which other online shopping or survey reward sites are you a member of?
         
       
       
      * What do you consider the best way to earn points on Memolink?
         
       
       
      * What’s the first thing you do when you visit Memolink.com?
         
       
       
      * What’s your biggest frustration with Memolink.com’s program in the last 6 months?
         
       
       
      * If you were to pick a new background color for memolink's website, which of the following is your favorite?
      Gray
      White
      Light Blue
      Keep It The Same
       
       
      * Besides this visit, when was the last time you visited Memolink’s website?
       
      In the last day or two
       
      In the last week
       
      In the last month
       
      It’s been over a month
       
       
       
      * How long have you been a member of Memolink?
       
      Less than one month
       
      1-3 months
       
      4-6 months
       
      7-12 months
       
      1 year – 2 years
       
      2 years – 3 years
       
      3 years – 5 years
       
      Over 5 years
       
       
       
      * Are you a memolinkGOLD member?
       
      Yes
       
      No
       
      I'm not sure
       
       
      * What race/ethnicity do you consider yourself?
       
      Hispanic or Latino
       
      American Indian or Alaska Native
       
      Asian
       
      African American
       
      Native Hawaiian or Other Pacific Islander
       
      White
       
      Other
       
      I prefer not to answer
       
       
       
      * What is your gender?
       
      Male
       
      Female
       
       
       
      * How old are you?
       
      18-24
       
      25-34
       
      35-44
       
      45-54
       
      55-64
       
      65+
       
       
      * What is your annual household income?
       
      less than $25,000
       
      $25-34,999
       
      $35-49,999
       
      $50-74,999
       
      $75-99,999
       
      $100-149,999
       
      $150,000+
       
      I prefer not to answer
       
       
       
      * What is the highest level of education you have completed?
       
      High School
       
      Some College
       
      Trade/Vocational/Technical
       
      Associates
       
      Bachelors
       
      Masters
       
      Professional
       
      Doctorate
       
       
      * Can memolink contact you directly through email with follow up questions?
       
      Yes
       
      No
       
       
       
      * Please enter the email address you use to sign into memolink, so we can award you 400 points for completing this survey.