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  1. Surveys
  2. 2011
  3. February
  4. J
  5. JIT Road Transportation Customer Satisfaction Surv
0%
Exit Survey »
 
 
How Long have you used our services?
 
Less than 6 months
 
6 months to 1 year
 
1 year to less than 3 years
 
3 years or longer
 
 
 
How frequently do you use our services?
 
Every week
 
Every 2-3 weeks
 
Every month
 
Every 2-3 months
 
Once or twice a year
 
 
 
How likely are you to recommend our services to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How would you rate our Customer Service/Dispatch staff?
 
Well above average
 
Above average
 
Average
 
Below average
 
Well below average
 
 
 
How would you rate the quality of service that we provide?
 
Well above average
 
Above average
 
Average
 
Below average
 
Well below average
 
 
 
How well do you think we understand our customers' needs
 
Very well
 
Well
 
Average
 
Below average
 
Well below average
 
 
 
How would you rate price of our services
 
Very high
 
High
 
Average
 
Low
 
Very Low
 
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