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Performance Management
Agree Strongly Agree Disagree Strongly Disagree N/A
1. My immediate supervisor takes ownership for results, rather than casting blame.
2. My immediate supervisor helps me know what is expected of me.
3. My performance has been evaluated fairly
 
 
Leadership
Agree Strongly Agree Disagree Strongly Disagree
My immediate supervisor is an exceptional leader.
 
 
Growth and Development
Agree Strongly Agree Disagree Strongly Disagree
1.My immediate supervisor provides me with timely and helpful feedback.
2.Someone in this company, including my immediate supervisor, has made a personal investment in my growth and development.
 
 
Change Management
Agree Strongly Agree Disagree Strongly Disagree
1.My immediate supervisor does a good job communicating the reasons behind important changes that are made.
2.My immediate supervisor is a champion for changes taking place at Quintiles.
 
 
Innovation and Empowerment
Agree Strongly Agree Disagree Strongly Disagree
1.My immediate supervisor encourages me to initiate change when I see a better way of doing things.
2.I am encouraged to develop new and better ways of serving customers.
 
 
Customer Satisfaction
Agree Strongly Agree Disagree Strongly Disagree
1.My immediate supervisor makes customer service a top priority for our team.
 
 
Rewards and Recognition
Agree Strongly Agree Disagree Strongly Disagree
1.My immediate supervisor provides me with recognition or praise for good work.
 
 
Communication
Agree Strongly Agree Disagree Strongly Disagree
1.My immediate supervisor effectively communicates Quintiles goals and objectives.
 
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