This free survey is powered by

JW Marriott Service Review - GD copy

Music Styling | JW Marriott Service Review

0%
Questions marked with a * are required Exit Survey
 
 
* Full Name : 
* Position : 
* Phone : 
* Email : 
 
 
* Hotel Name : 
* City : 
Country : 
 
 
 
Areas under contract with Music Styling:
 
Public Areas
 
Restaurant
 
Bar
 
Pool
 
Fitness Center
 
Spa Reception
 
Treatment Rooms
 
Function Rooms
 
Other

 
 
Name of your local Music Styling representative:
   
 
 
 
* Who is your current music provider?
 
Music Styling
 
Prescriptive
 
Muzak
 
DMX
 
Mood Media
 
Other
 
 
 
Music Styling Overall
 
Overall Satisfaction with Music Styling:
PoorExcellent
1 2 3 4 5 6 7 8 9 10
*  
 
 
Music Styling Customer Service
 
1. Please rate your satisfaction with the Customer Service provided by Music Styling:
PoorExcellent
1 2 3 4 5 6 7 8 9 10
*  
 
 
2. Is the local representative responsive to your needs?
PoorExcellent
1 2 3 4 5 6 7 8 9 10
*  
 
 
 
* 3. In the last 12 months, have you contacted your Music Styling or your local Music Styling representative for assistance?
 
Yes
 
No
 
 
a) Was your enquiry related to PC/Software?
 
Yes
 
No
 
 
b) Was your enquiry related to Music Content?
 
Yes
 
No
 
 
c) Was your enquiry related to another issue?
 
Yes
 
No
 
 
Music Styling Technology
 
 
Music Styling provides Hardware (Host Computer) and Software (Music Player Application) for the music system, but not amplifiers or speakers
 
1. Please rate your satisfaction with the day-to-day operation of the Music Styling equipment:
PoorExcellent
1 2 3 4 5 6 7 8 9 10
*  
 
 
 
2. Do you think the music software platform could be improved?
 
Yes
 
No
 
 
 
3. Would you be interested in upgrading your technology if this would provide you with easier day-to-day operation?
 
Yes
 
No
 
 
 
4. Do you require more frequent music updates in any outlets?
 
Yes
 
No
 
 
Music Styling Content
 
 
Music Styling works closely with the JW Marriott brand team to create bespoke tailored playlists that sonically capture the essence of JW Brand experience
 
 
* Do you feel the JW Brand Music suitably matches the brand experience for the Public Areas of your hotel?
 
Yes
 
No
 
 
 
Beyond the JW Marriott brand playlist, we add regional or other content to reflect the locale and unique needs of each hotel.
 
 
* 1) Are you aware the Music Styling can regionally tailor the music selections at your property with up to 20% blend of specific regional music content?
 
Yes
 
No
 
 
a) Is this a sufficient blend to accurately reflect the brand positioning and individual regional identity?
 
Yes
 
No
 
 
 
2. What general feedback (positive or constructive) have you received from your guests or associates regarding the music?
   
 
 
Additional Comments on Music Styling
 
 
Please share any comments, suggestions or ideas on Music Styling content, service or software?
   
 
 
We truly appreciate your time in providing Music Styling with your feedback
 
If you wish to contact us directly at any time, please email [email protected], or call 1-604.688.1272