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Surveys
2015
July
K
Kiosk Survey
Kiosk Survey
0%
Exit Survey
How many people are checking in under this particular PNR?
1
2
3
4
5
6
7
8
Other
Did this guest/group attempt to use the kiosk?
Yes
No
From the options listed below, please select the reason that brought the guest/group to the guest assistance line:
-- Select --
Fees - to be paid by cash
Fees - attempted payment by credit card- error on kiosk
Fees - already paid and need to be waived
Codeshare Guest
Passport rejection
SSR Code - guest assistance required
Refused to use kiosk
Other
How did the guest/group make their booking?
Online - WestJet.com
Online - Expedia/or similar
Online - Travel Rewards Points (Airmiles/Aeroplan/Credit Card Travel Points)
Online - Other Airline website
Telephone - WestJet Reservations
Travel Agency
Other
Please enter guest/group PNR:
Please provide any additional comments:
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