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Questions marked with an * are required Exit Survey
 
 
* How would you rate your experience while making a donation to K-LOVE?
Poor
Below Average
Average
Good
Excellent
 
In thinking about your experience making a donation, please rate your agreement with the following statements. 
Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree
* Making a donation by phone was easy.
* The amount of time it took to speak with a person met my expectations.
* The person I spoke to when making my donation was friendly.
* My information was entered accurately by the person on the phone.
* I feel appreciated and valued by K-LOVE.
 
In thinking about your experience making a donation, please rate your agreement with the following statements.
Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree
* Making a donation through the website was easy.
* The website was easy to navigate.
* I feel appreciated and valued by K-LOVE.
 
 
 
 
 
* Which of the following ways have you supported other organizations in the past year? (check all that apply)
 
Financially
 
Advocacy
 
Volunteered
 
None of the above

 
 
Which organization(s) have you financially supported within the past year? (check all that apply)
 
Religion (ex. Local church, Focus on the Family, Family Life Communications, etc.)
 
Community Development (ex. United Way, Habitat for Humanity, etc.)
 
Poverty (ex. Compassion International, Water.org, World Vision, Feed My Starving Children, etc.)
 
Animals (ex. Humane Society, American Eagle Foundation, Zoos, etc.)
 
Environment (ex. American Forest Foundation, Botanical Garden Foundation, National Parks Conservation Association, etc.)
 
Human/Civil Rights (ex. American Border Patrol, National Child Safety Council, etc.)
 
Arts, Culture, Humanities (ex. Archaeological Conservancy, Academy Art Museum, National Public Radio, etc.)
 
Education (ex. Universities, Alliance for Education, etc.)
 
Health/Medical (ex. ALS Association, American Cancer Society, Advocates for Youth Medical Research, etc.)
 
Other
 

 
 
* On average, how often did you listen during this pledge drive?
 
More than once a day
 
Daily
 
Occasionally
 
Rarely
 
 
* For each time you listened during pledge drive, what the average length of time you listened?
 
5 minutes or less
 
10 minutes
 
20 minutes
 
30 minutes
 
60 minutes
 
90 minutes
 
2 hours or more
 
 
* On a sale of 1-10 with 1 being ‘Very Unlikely’ and 10 being ‘Very Likely’, how likely are you to recommend K-LOVE to a friend, family member, or colleague in the future?
«Very UnlikelyVery Likely»
012345678910
 
 
* How long have you been listening to K-LOVE?
 
Less than 6 months
 
6 months to less than a year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years to less than 10 years
 
10 years to less than 15 years
 
More than 15 years
 
 
* So that we can gather feedback from all age groups, please enter your age range.
 
Under 18
 
18-24
 
25-34
 
35-44
 
45-54
 
55-64
 
65-74
 
75+
 
 
* How did you first hear about K-LOVE?
 
K-LOVE Social Media Accounts/Pages
 
Through an online search (Google, Bing, Yahoo, etc.)
 
Church (i.e. bulletin insert, signage, promotions, etc.)
 
Bumper Sticker
 
Word of Mouth (i.e. friend, family member, co-worker, etc.)
 
Advertisement (online ad, billboard, commercial, magazine, etc.)
 
Flipping through the dial on the radio
 
At a concert/event
 
K-LOVE Specific Events (Cruise, Fan Awards, NASCAR Racing, etc.)
 
Other
 
 
 
* Gender
 
Male
 
Female
 
 
Tell us what you think about K-LOVE. What are we doing well? What can we do better?
   
 
If you would like someone at K-LOVE to follow-up regarding your responses on this survey, please enter the following:
First Name : 
Last Name : 
Phone : 
Email Address : 
K-LOVE• 5700 W. Oaks Blvd Rocklin, CA 95765 • (800)525-LOVE  • 800.525.5683
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