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2011
March
K
Kundetilfredsheds analyse
Kundetilfredsheds analyse
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Hvor lang tid har din virksomhed være kunde hos ProgressiveIT?
Mindre end 6 måneder
6 mdr. til et år
1 til 3 år
3 til 5 år
Mere end 5 år
Hvilke af vores ydelser anvender din virksomhed?
{OPTION 1}
{OPTION 2}
{OPTION 3}
{OPTION 4}
{OPTION 5}
Hvor ofte er din virksomhed i dialog med os?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
I hvor høj grad er du tilfreds med vores samarbejde?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
I hvor høj grad prioriterer du følgende områder?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of {PRODUCTS/SERVICES}
Understanding customers' needs
Sales staff
Price
Comment:
Hvor sandsynligt er det at din virksomhed fortsætter med at være kunde hos os?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Hvor sandsynligt er det, at du vil anbefale vores ydelser til andre?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Har du nogen forslag til forbedringer af vores ydelser?
Hvad er dit køn?
Male
Female
Prefer not to answer
Hvilke af understående muligheder beskriver dit ansættelsesforhold bedst?
Employed full-time
Employed part-time
Self-employed
Not employed, but looking for work
Not employed, not looking for work
Retired
Student
Military
Homemaker
Prefer not to answer
Other
Hvilke af understående kategorier beskriver din virksomhed bedst?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other
Kundetilfredsheds analyse - ProgressiveIT - marts 2011
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