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  2. 2015
  3. June
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  5. Link Pumps Customer Needs

Link Pumps Customer Needs

0%
Exit Survey
 
 
Hello!

Here at Link Pumps we have prided ourselves over the last 55years on ensuring we continually deliver our customers cost effective and valued Products & Services and as an extremely valued customer, learning how we performed in your eyes is very important to us.
We would be delighted if you could complete this short survey, it will take approximately 2 minutes to complete the questionnaire.

Thank you very much for your time and support.
Please start with the survey now by clicking on the Continue button below.
 
 
 
Overall how satisfied were you with our Product / Service?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How would do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of {PRODUCTS/SERVICES}
Understanding customers' needs
Sales staff
Price
 
 
Comment:
   
 
 
 
How long have you used our PRODUCTS/SERVICES?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Would you do business with us again in the future?
 
Definitely
 
Probably
 
Not Sure
 
Probably Not
 
Definitely Not
 
 
 
When I think of quality products & services, I think of Link Pumps company first.
 
Yes
 
Top 5
 
Top10
 
No

 
 
 
Would you recommend Link Pumps for Pump Hire or Pump Repairs & Maintenance and or New Pumps to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Which of the following industries best describes the industry you work in?
 
Automotive
 
Agriculture
 
Aquaculture
 
Building & Construction
 
Chemical
 
Fire Services
 
Food
 
Education
 
Mining
 
Marine Services
 
Oil & Gas
 
Petroleum
 
Pipelines
 
Power
 
Quarrying
 
Water Treatment
 
Other
 
 
 
 
How satisfied are you with the Range of Services we provide?
 
Very Satisfied
 
Satisfied
 
Unsatisfied
 
Very Unsatisfied
 
 
 
Do you have any suggestions for improving our [PRODUCTS/SERVICES]?