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Surveys
2010
May
M
Management Feedback
Management Feedback
Telbet Management Survey
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Hello All
With the recent completion of the PAD process for the year 2009/10, you will all be aware of how we think you have performed over the past 12 months.
What we would now like to do, is turn the tables and get your feedback on how you think Telbet and in particular the Management Team (Andy, Paul, Jesse and Ben S) are performing.
This survey is completely confidential and we would therefore appreciate it, if each of you could take the time to complete it as honestly as possible, giving specific examples where appropriate.
Please note that although comments about individual members of staff are expected and welcomed, we would prefer these and any other comments, to be of a constructive nature, where possible.
If there are any points that you would like to bring up that aren't covered by the questions, just use
any of the comment boxes to do this, it doesn't matter if it doesn't relate to that particular question.
As the survey is web based, it can either be completed at work, or when you are away from the office and therefore we would appreciate it if everyone could complete the survey as soon as possible (Friday 21st May at the latest).
Once all the results have been collated, we will provide you with details of the outcome, together with answers to any matters raised within the survey. Therefore this is an opportunity for you to let us know what’s important and to have an input into how we do things going forward
If you have any questions in regard to the survey please direct them to
[email protected]
or
Peter Church.
Thanks
Andy, Paul, Jesse and Ben
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Feedback on Call Monitoring
Feedback on Errors
Input into Telbet decisions
Telbet Social Activities
Breaks Schedule
Work Area
Organising the use of TOIL
Organising the use of Holidays
Shift Swaps
Roster
Please add comments/suggestions in regards to any of the above ?
If you were the manager, please give an example of a change you would make:
Do you enjoy coming to work ?
Always
Sometimes
Hardly Ever
Never
Please elaborate on your answer to the above question:
How satisfied are you with the current management team?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Please give reasons for above answer:
Do you feel you are given everything you need to do your job to your best ability ? If the answer is no, please explain what would help further.
Are there any areas of Telbet or the rest of the business that you would like further training in?
Thank you for taking the time to complete the survey.
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