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  2. 2016
  3. February
  4. M
  5. Marketing Project Concept
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In thinking about your most recent experience with Adidas, was the quality of customer service you received:
 
Excellent
 
Good
 
Average
 
Poor
 
Very poor
 
 
 
If you were not totally satisfied with the customer service, please describe the reasons for your dissatisfaction.
   
 
 
 
Overall how satisfied are you with Adidas Ultra Boost?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
What are some things Adidas could do better to improve shoe?
   
 
 
 
In your opinion is the product better, about the same or worst than Nike's Flyknit Racer?
 
Better
 
About the same
 
Worse
 
 
 
How often do you typically use the product? Please choose one.
 
Daily
 
weekly
 
Less than monthly
 
Do not use
 
 
 
Where do you primarily use product?
   
 
 
 
What were reasons for trying this product?
 
Looks good
 
Price Value
 
Solves Problem
 
Readily available
 
Best quality
 
Good selection
 
Just what I need
 
Advertising
 
Have not used
 
Other
 

 
 
 
How much did you pay for product?
   
 
 
 
Would you recommend this product to a friend? Why or Why not?