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I am very fashionable person
 
Strongly Disagree
 
Disagree
 
Neither
 
Agree
 
Strongly Agree
 
 
 
I spend a lot on clothes and fashion
 
Strongly Disagree
 
Disagree
 
Neither
 
Agree
 
Strongly Agree
 
 
 
I have a high fashion sense
 
Strongly Disagree
 
Disagree
 
Neither
 
Agree
 
Strongly Agree
 
 
 
like fashion conscious people
 
Strongly Disagree
 
Disagree
 
Neither
 
Agree
 
Strongly Agree
 
 
 
I often like to try new fashion brands
 
Strongly Disagree
 
Disagree
 
Neither
 
Agree
 
Strongly Agree
 
 
 
How satisfied are you with M&S?
 
Highly Dissatisfied
 
Dissatisfied
 
Neither
 
Satisfied
 
Highly Satisfied
 
 
 
You will recommend M&S to your friends?
 
Strongly Disagree
 
Disagree
 
Neither
 
Agree
 
Strongly Agree
 
 
 
M&S brands are always what they promise
 
Strongly Disagree
 
Disagree
 
Neither
 
Agree
 
Strongly Agree
 
 
 
M&S brands are very good products
 
Strongly Disagree
 
Disagree
 
Neither
 
Agree
 
Strongly Agree
 
 
 
I like M&S style
 
Strongly Disagree
 
Disagree
 
Neither
 
Agree
 
Strongly Agree