Maybelline

What things do you usually buy online

How do you pay for it?

Credit card

Paypal

Money transfer

How often do you buy cosmetic product online?

Never

Occasionally

Regularly

When it comes to choosing cosmetic products, do you search information online?

Yes, please describe

NO, please describe ( specify your source of information)

What are the main sources that you use when searching for product information?

What information of cosmetic product do you search? please rate.

How to use

Price

Product

Reviews

Formats

When do you mostly search for information?

Any specific tools or websites that you use to search cosmetic product information?

Who do you trust when it comes to the information online? Please rate

Influencers/Celebrities

Friends/Family

Online Ads

Facebook pages

IG Posts

How do you feel about online media when it comes to beauty and cosmetic products?

What triggers you the most when buying online?(multiple choice)

Do you go to brand's official website to learn about the product?

Yes

No

What do you do when you buy in the normal stores (multiple choice)

Ask friends

Ask Seller

Try products

Compare Price

If buying online, where do you prefer to go?( multiple choice)

What is the key barriers that stop you from buying online( multiple choice)

Credit card

Complex procedure

Long waiting time

Delivery charge

Worry about products do not suit you

What would convince you to buy online?