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Membership 2015 - Email Responses

2015 RESDC Membership Survey
0%
Exit Survey
 
 
Hello:

You are invited to participate in our 2015 Membership Survey. In this survey you will be asked to answer questions about the Retired Employees of San Diego County, Inc. (RESDC) and the services it offers to you. It will take approximately 10 to 15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. It is very important for us to learn your opinions so that we can better equip ourselves to serve you!

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact RESDC at 619-688-9229 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Sincerely,

Retired Employees of San Diego County, Inc.
 
 
 
* 1. Which of the following reasons best describes why you joined RESDC?
 
RESDC is the only organization representing retiree interests
 
RESDC provides membership benefits like Dental/Vision Insurance
 
RESDC hosts special events and general meetings
 
RESDC membership was recommended by a friend
 
RESDC provides timely information about retirement related issues.
 
None of the above (Please provide reason here)
 
 
 
 
* Overall, how satisfied are you with your membership?
 
Very satisfied
 
Satisfied
 
Dissatisfied
 
Very dissatisfied
 
Neutral or Don't know
 
 
 
* Do you know RESDC also offers group rates for pet and travel insurance, legal service plan, and hearing aid discounts?
 
Yes
 
No
 
 
 
* RESDC holds six events a year including General Membership Meetings, the Flag Day Luncheon, the Health Fair Picnic and the Holiday Luncheon. Have you attended any of these events?
 
Yes
 
No
 
 
Which events did you attend in 2014?
Yes No
* General Membership Meetings
* Flag Day Luncheon
* Healthcare Picnic
* Holiday Luncheon
 
 
 
* Which one of the following 6 reasons best describes why you didn't attend any of our events last year?
 
Live out of Town
 
Transportation issues
 
Inconvenient time
 
Inconvenient location
 
No interest in event
 
Other Reason
 
 
 
One a scale of 1 to 5, how satisfied are you with the benefits you receive as a RESDC member? 5 being the most satisfied and 1 being the least satisfied. 0 can be used for Neutral or I Don't Know.
5 4 3 2 1 0
*  
 
 
 
* Are there any specific benefits, discounts, or events you would like to see RESDC offer to members (day trips, weekend trips, store discounts, etc)?
 
Yes
 
No
 
 
 
Which ones?
   
 
 
On a scale of 1 to 5 how satisfied are you with the programs and activities RESDC provides? With 5 representing excellent programs and activities and 1 representing poor programs and activities? 0 can be used for I Don't Know
5 4 3 2 1 0
*  
 
 
 
* Have you ever had the opportunity to contact our office?
 
Yes
 
No
 
 
 
* What was the purpose of your call or visit?
   
 
 
Please rate the service you received with 5 representing excellent and 1 being poor. 0 can be used for Neutral or I Don't Know.
5 4 3 2 1 0
*  
 
 
 
* Do you receive the RESDC newsletter by mail, email, both or neither?
 
Mail
 
E-Mail
 
Both
 
Neither
 
 
 
* Please explain why you do not receive the RESDC newsletter. If you would like to receive the newsletter by either means, please contact the RESDC Office at 619-688-9229 or 866-688-9229.
   
 
 
 
* How often do you read our newsletter?
 
Always
 
Frequently
 
Sometimes
 
Rarely
 
 
 
* What is your overall satisfaction of the newsletter?
 
Very satisfied
 
Satisfied
 
Dissatisfied
 
Very dissatisfied
 
Neutral/Don't Know
 
 
 
* How relevant is the information in the newsletter?
 
Very relevant
 
Relevant
 
Irrelevant
 
Very irrelevant
 
Neutral/Don't Know
 
 
One a scale from 1 to 4, with 4 being the most import and and 1 being the least important, please rate each part of the newsletter.
4 - Most Important 3 - Important 2 - Not Very Important 1 - Least Important Don't Know
* President's Message
* Benefits Column by Stan Coombs
* Executive Director Column
* Pension Facts
* Bits & Pieces
* In Memory
 
 
 
Any additional comments regarding the newsletter?
   
 
 
 
* Do you receive emails from RESDC?
 
Yes
 
No
 
 
 
* Do you feel the emails contain information that is useful and timely?
 
Yes
 
No
 
 
 
* Would you like to receive them?
 
Yes
 
No
 
 
 
* What is your email address?
   
 
 
 
* In 2014, RESDC launched a new, redesigned website. Have you ever visited the RESDC Website?
 
No
 
Yes
 
 
 
* How satisfied are you with our website?
 
Very satisfied
 
Satisfied
 
Dissatisfied
 
Very dissatisfied
 
Neutral/No Opinion
 
 
 
* On your last visit, what was your primary reason for visiting our website?
 
General information about RESDC
 
Information about RESDC events
 
Information about your pension
 
General Information about public pensions
 
Other
 
 
 
 
* RESDC is on Facebook, Twitter, and LinkedIn. Have you ever visited any of our social media sites?
 
Yes
 
No
 
 
One a scale of 1 to 5, how effective do you think RESDC is a representing your interests with the Board of Retirement? 5 being the most effective and 1 being the least effective. 0 can be used for Neutral or I Don't Know.
5 4 3 2 1 0
*  
 
 
On a scale of 1 to 5, how effective do you think RESDC is a representing your interests with the Board of Supervisors? 5 being most effective and 1 being the least effective? 0 can be used for Neutral or I Don't Know.
5 4 3 2 1 0
*  
 
 
 
* Have you ever recommended our membership to anybody?
 
Yes
 
No
 
 
 
Our survey is now complete! Would you like to add any final thoughts or suggestions on how we as an organization can improve or continue doing well?
   
 
 
 
* For specification purposes, please state your gender:
 
Male
 
Female
 
 
 
* Please state which age bracket you fall into?
 
Under 65
 
65-70
 
71-75
 
76-80
 
81-85
 
86 and over