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| * What is the average discount rate you pay for Mastercard/Visa credit cards? |
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| * What is the average discount rate you pay for Mastercard/Visa debit cards? |
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| * If fees were 0.3 % points lower than current, are you willing to change your merchant account (Assume your merchant contract allows change)? |
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| * If fees were 0.6 % points lower than current, are you willing to change your merchant account (Assume your merchant contract allows change)? |
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| Please rank the following payment processor features according to your importance (1 = most important, 4 = least important) |
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| Lower transaction rate |
| | | Better phone support |
| | | Folsom/Sacramento based company |
| | | Better services (store gift cards / coupons) |
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| * What is the average number of transactions per day (combined Credit and debit cards)? |
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| * What is your average transaction size in dollars? |
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| Are you currently offering or would be interested in offering your store branded gift cards? |
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| How many employees do you have? |
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| * How long have you been in business? |
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| * Which bank provides your merchant account? | | |
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| * Who provides support for your card processor (can be directly a bank or another organization)? | | |
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| Are you using mobile based swiped credit card acceptance method (like FourSquare)? |
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| * Does your POS/Card terminal accept smart cards (EMV - Europay-Mastercard-Visa) or plan to accept them in the next year? |
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| Have you heard of Bitcoin or other virtual currencies? |
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| If yes, do you plan to accept the virtual currencies? |
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| What is the most common problem with your current credit card processor (or merchant bank)? | | |
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| How many times do you call support for your merchant account? |
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| Owner's business email address (if interested in sweepstakes) | | |
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| Owner's business phone number | | |
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| Permission to contact you regarding merchant services? (If no, will contact only for sweepstakes, if won) |
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