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Questions marked with an * are required Exit Survey
 
 
* How did you discover Merriwa Industries Ltd - Timber Division
 
Word of mouth
 
Website
 
Yellow Pages
 
White Pages
 
Other
 
 
 
 
* Which of the following products do you currently purchase (Select all that apply)?
 
Pallets / Crates
 
Wine Boxes / Box Refurbishment
 
Beams - Straight/Cambered
 
Contract Machining
 
Stair Treads
 
Table Tops
 
Laminated Posts
 
Gluts
 
Noggins
 
Other

 
 
 
* For the products you purchase, what do you consider a reasonable delivery time after order has been placed?
 
3 Days
 
5 Days
 
10 Days
 
15 Days
 
 
 
* Compared to our competitors, is our products:
 
Better
 
Worse
 
About the same
 
 
 
* How well do you feel that our company understands your needs?
Not at all
Slightly
Moderately well
Quite well
Extremely well
 
 
 
* Would you be interested in any of the following products we currently manufacture (Select all that apply)?
 
Pallets / Crates
 
Wine Boxes / Box Refurbishment
 
Beams - Straight/Cambered
 
Contract Machining
 
Stair Treads
 
Table Tops
 
Laminated Posts
 
Gluts
 
Noggins

 
 
How important to you is?
Extremely Important Quite Important Moderately Important Slightly Important Not At All N/A
* Availability
* Product range
* Quality
* Price
* Service
* Supplier location
* On time delivery service
 
 
How satisfied are you with our?
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied
* Availability
* Product range
* Quality
* Price
* Service
* On time delivery service
* Experience
* Location
 
 
 
* Are any of the following certifications / certification bodies of interest to you (Select all that apply)?
 
ISO 9001
 
AWPCS - Australian Wood Packaging Certification Scheme
 
C of C - Chain of Custody
 
GLTAA - Glue Laminated Timber Association Australia
 
Other

 
 
 
* Would certification branding of products be of interest?
 
Yes
 
No
 
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