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Microsoft Surface Pro Survey

Microsoft Surface Tablet User Satisfaction Survey
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Hello:
You have been selected to participate in our Microsoft Surface Tablet user satisfaction survey. Employees that have been issued a Surface tablet in various Programs and Departments at JCCA, have been selected to complete a short survey that asks questions about your experience with the Microsoft Surface Pro tablet.

Completing the survey takes less time than it will take for you to finish your morning coffee, so please take 5 minutes of your time right now to complete the questionnaire. For your convenience it can be completed from your PC, tablet or smart phone. We are very interested in learning your opinions, as it will help shape and improve the technology and services we offer you in the future. Your participation in this study is completely voluntary and your survey responses will be strictly confidential. Data from this research will be reported only in the aggregate.  

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
In using this tablet, how would you rate your overall satisfaction?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
Very Unsatisfied
 
 
 
Does the tablet allow you to perform your job duties more productively?
 
More than expected
 
As expected
 
Neutral
 
Less than expected
 
 
 
Do you connect to the office VPN from non-JCCA locations to work remotely (ie Home or Public WiFi)?
 
Very Often
 
Often
 
Not very often
 
Never
 
 
 
When connecting to the VPN remotely what is the primary method you use?
 
Public WiFi
 
Personal Hotspot
 
Home WiFi
 
Other
 
 
 
Please rate the quality of the internet connections you use to connect? Rate all that apply.
Public WiFi
Personal Hotspot
Home WiFi
Other
 
 
 
How does it compare to a traditional laptop and/or tablet (iPad or other) for efficiency and ease of use?
 
Better than expected
 
As expected
 
Neutral
 
Less than expected
 
 
 
What do you feel are some of the biggest benefits or gains of the tablet? Select all that apply.
 
Mobility
 
Size
 
Performance
 
Battery Life
 
Desktop and Laptop in One Device
 
Other
 

 
 
 
What do you feel are some of the biggest shortcomings of the tablet? Select all that apply.
 
Mobility
 
Size
 
Performance
 
Battery Life
 
Desktop and Laptop in One Device
 
Other
 

 
 
 
What do you feel would make your experience with this tablet better? Please add any other comments you would like to share.
   
 
 
 
Please provide the name of the Program/Department that you work for
   
 
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