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  1. Surveys
  2. 2015
  3. September
  4. M
  5. Mobile Payment: The Future of Payment?

Mobile Payment: The Future of Payment?

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Dear Sir/Madam/Respondents

Mobile Payment is a recent phenomenon and considered as a payment service carried out by mobile device which will be charged via credit card or debit card or bank or phone bill to make payment. Hence, I have decided to do my master's thesis on mobile payment in collaboration with Boku Inc. and subsequently decided to run a survey. The title of my thesis is
                                 
                                                 “Mobile Payment: The Future of Payment? “

The survey has 14 questions and will take only 5 minutes of your valuable time to complete. Your valued feedbackwill help me analyze the factors which are most important for the success of mobile payment and its future. As bonus, I will be happy to share my thesis with you.
Thank you very much in advance for your time and patience in participating in thissurvey. Your feedback is important for this survey. Abu Forhad
 
 
 
What is your position with your current company?
   
 
 
 
How long have you been working with your company?
   
 
 
Which
age demographics’ do you think would use mobile payment?
Low Medium High Very high
15-25
26-35
36-45
46 and above
 
 
Over next 5 years consumers will use more-
Low Medium High Very high
Cash
Credit/debit Card
Mobile Payment (supported by credit/debit card/bank)
Mobile Payment (direct carrier billing)
 
 
5.Why would consumers use mobile payment?
Low Medium High Very high
It’s easy to use
Because they always carry mobile phone
It’s quick
It conveniently keeps track of their spending
Better payment security
No need to wait in a long queue
It offers better economic benefits such as discounts
They do not want to carry cash, credit, debit card at the same time
They are unbanked or have no credit/debit card/cash
 
 
6. In which channel would consumers use mobile payment system most?
Low Medium High Very high
Internet
Appstores
Shopping mall
Superstore/groceries
Café or coffee shop
others
 
 
 
7. Over the next 5 years the investment toward mobile payment will be-
 
Aggressive
 
Normal
 
Low
 
 
8. Please rate which markets have better prospects for mobile payment?
North America
South America
Europe
Africa
Middle east
Asia
Australia
 
 
9. How likely do you consider the following statement:
In Europe: over next 5 years, consumers will use mobile payment extensively and replace other payment instruments such as cash/credit card/debit card with mobile payment.
Strongly disagree Disagree Neutral Agree Strongly Agree
 
 
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