Mobile World

Questions marked with a * are required

Exit Survey

* Were your needs as a customer met?

YES

NO

* Was a mobile phone comparison provided?

YES

NO

* Did the comparison allow you to make an informed decision?

YES

NO

* Were the mobile phone features and benefits explained to you?

YES

NO

* Did the mobile phone meet your budget constraints?

YES

NO

* Were at least two additional products or services identified?

YES

NO

* Did you have enough information to make an informed decision about aftermarket products?

YES

NO

* Did the 'sales person' communicate with you effectively?

YES

NO

* Would you use this sales person again?

YES

NO

* Based on the service provided what was good/bad about your overall experience?

The service was relatively friendly and the sales person compared mobiles.

Not enough time was spent explaining features and benefits and additional products such as phone covers, ear pieces ect. which could have been sold as extras were not explained.