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  1. Surveys
  2. 2011
  3. September
  4. M
  5. MPR
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Crew Code
   
 
 
 
* Which route are you?
 
 
 
* Auditor Name : 
 
 
 
Duration.
   
 
 
 
Spend?
   
 
 
 
Base
 
STN
 
DUB
 
CRL
 
 
 
Date?
 
 
 
Was the hand baggage PA made?
 
Yes
 
No
 
Thinking about onboard sales, how would you rate the following?
Very Good Good Neutral Poor Very Poor
Content and delivery of PA's
Sales techniques such as link selling, up selling, offereing alternatives
Food/drinks service trolley
Gift Service Trolley
Number of Services
 
 
 
List Three good things regarding slaes on this flight, i.e. link selling, PA's interaction with PAX, trolley displays, time management, delegations of tasks, etc.
1.
2.
3.
 
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