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Thank you for taking part in this important survey effort commissioned by Net Access. The survey should take no more than 15 minutes to complete.
Please answer the survey questions by clicking on and selecting your desired response or by using the space provided to type answers. As mentioned in the email invitation, all responses will be completely anonymous, so please be as honest and candid as possible in the feedback you provide. You may leave items blank if you do not know how to answer, but please try to respond to all questions to the best of your knowledge.
Please know that while you may leave and rejoin the survey in progress from the machine on which you began it, you may not go back in the survey once you have submitted answers and moved on to subsequent pages of the survey. Please do not use the back button on your browser, as you may lose some responses and be asked to restart the survey.
Thank you for your time and assistance. |
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| To begin, please tell us how satisfied you are working for Net Access. |
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| What is the single best thing about working at Net Access? | | |
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| What is the single worst thing about working at Net Access? | | |
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Now, please answer a few questions about how you feel about working at Net Access and your observations on the company’s overall vision as an organization.
In several places, questions in this survey refer to “enterprise-level technology solutions.” By enterprise-level technology solutions, please consider the full Net Access product portfolio of colocation, managed services and network connectivity (a.k.a., the company’s FlexServices suite of products).
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| Please indicate your level of agreement with each of the following statements: |
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| I plan to continue my career with this organization. |
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| I would recommend employment here to a friend. |
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| What single word or short phrase would you use to describe Net Access to someone who is unfamiliar with the company? | | |
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Which one provider of enterprise-level technology solutions do you consider to be Net Access’s primary competitor? In other words, when vying for business from a prospective customer, what other provider does Net Access find itself up against most often?
In considering the company’s competitors in providing “enterprise-level technology solutions,” please consider the full Net Access product portfolio of colocation, managed services and network connectivity (a.k.a., the company’s FlexServices suite of products). |
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Below is list of attributes and qualities that might be used to describe Net Access.
Thinking from the perspective of an employee, please use the first column to select the three items you believe are the most accurate descriptors of the company, its people and its offerings; conversely, use the next column to select the three items from the provided list that are the least accurate descriptors of Net Access.
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Below is the same list of attributes and qualities that might be used to describe Net Access.
Now, please think about how the company’s customers view Net Access.
As before, please use the first column to select the three items you believe are the most accurate descriptors of the company from the perspective of customers; conversely, use the next column to select the three items from the provided list that you believe customers would choose as the least accurate descriptors of Net Access.
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| Using the space below, please complete the following sentence: Given a choice between Net Access and our competitors, I believe customers who ultimately choose Net Access do so because… | | |
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| What is the single biggest thing at which Net Access excels? In other words, what is Net Access’s greatest strength? | | |
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| What is the single most significant area in which Net Access needs to improve? In other words, what is Net Access’s greatest weakness? | | |
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