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Dear Valued Customer:
You are invited to participate in our Product Evaluation Survey with special reference to Direct Debit Service which is a pre-authorised transaction in wherein a customer instructs his bank or organisation to collect specified or varying amounts from such customer's account on specified dates for the benefit of the payee.In this survey,you will be asked to complete a short survey that asks questions about your opinion, interests, concerns and reservation on our this Direct Debit services. It will take approximately three (3) minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with participating in this survey.However, it is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact +2341 295 0814; +234818 222 4953 or by email at the email address specified below.
[email protected];
[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
* How familiar are you with Direct Debit Services?
 
Very Familiar
 
Not Very Familiar
 
Not Familiar
 
Indifferent
 
 
* How would you rate the use of direct debit service in terms of customer convenience?
 
5
 
4
 
3
 
2
 
1
 
 
 
* Would you prefer the use of Direct Debit services for your transactions?
 
Yes
 
Maybe
 
No
 
 
 
How do rate the risk potential in this service?
 
5
 
4
 
3
 
2
 
1
 
 
 
* Do you have any reservations regarding the use of direct debit? If any, please state below.
   
 
VIADAZ FD LIMITED PRODUCT/SERVICE EVALUATION SURVEY