New customer - Only Ship-to Survey

Thank you for choosing Lincoln Electric Cutting Systems. As part of our efforts to improve customer service, we want your feedback to rate your initial customer experience. We would appreciate your time in providing this information and value your opinion. Your survey responses will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [email protected] or call 866-571-1066 ext. 110.

I Agree

Were you looking at any other machines besides Torchmate?

No

Yes

If Yes – Please enter the Brand Name considered and why you chose Torchmate instead.

Were you easily able to locate your Packing List & Instruction Manual?

Yes

No

What types of credit cards do you have (Select all that apply)?

Yes

No

Not Sure - Please explain below

Back Ordered Item(s) - Was this communicated to you? - Please explain below.

Please Explain

Have you contacted our Tech Support Dept. for anything?

Yes

No

If YES were they helpful? If NO, do you know how to reach them?

Have you considered our on-site training program or plasma cutting consumables?

Yes

No

Is there anything additional we can help you with at this time?

Thank you for your time and feedback. If you have questions at any time about the survey or the procedures, you may contact [email protected] or call 866-571-1066 ext. 110.