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NFDC Customer Satisfaction Questionnaire
 
 
To help us improve our services, please take a few minutes to complete the NFDC Customer Satisfaction Questionnaire. Thanks!
 
 
1. How satisfied are you with the following:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied N/A
Timeliness of the publication of requested Airport Data Changes

Ease of reaching an NFDC representative by phone or email

Ability of NFDC to respond to your inquiry within the AIRAC cycle

Online Airport Data Change Form

Online Airport Data Inquiry Form

Transmittal Letter (overall)

National Flight Data Digest (overall)

56 Day NASR Subscription File (overall)

 
 
 
2. Which products do you use?
 
Transmittal Letter (TL)
 
National Flight Data Digest (NFDD)
 
56 Day NASR Subscription File

 
 
 
3. Are you familiar with the online airport change forms (airport data change form and airport data inquiry form)?
 
Yes
 
No
 
 
 
Comments/Suggestions:
   
 
 
 
Thank you for providing us with your feedback. If you have any questions regarding this survey, please send an email to:
[email protected]
 
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