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2011
February
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Non Converted Leads Satisfaction Survey
Non Converted Leads Satisfaction Survey
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Hi Friends,
Thank you for trying out BabyFirstTV.com - we would love hear what you think of the website.
We'd like to invite you to answer a few questions. We'll use your suggestions to enhance the website for families just like you.
Don't worry... it will take less than two minutes.
Thanks!
How did you first hear of BabyFirstTV.com? (select all that apply)
I was invited to be a test user
On the BabyFirstTV.com website
From a friend or family member
Promo on the BabyFirstTV channel
Other
Why did you sign up for the free trial? (select all that apply)
I wanted to play online games with my child
I wanted to watch videos online with my child
I wanted to check out BabyU
I wanted my child to be able to interact with the characters he/she likes from the TV channel
Other
Overall, how satisfied were you with your BabyFirstTV.com experience in each of the below areas:
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
I didn't use it
Design of website
Technical ease of website
Entertainment factor
Educational factor
How satisfied were you with each section of BabyFirstTV.com?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
I didn't use it
Videos
Playground
Baby U
In your own words, how would you describe what BabyU is all about?
Did your child use the Two Keys method?
Yes
No
I’m not sure what the two keys method is
Why did you decide not to subscribe to BabyFirstTV.com after your free trial?
Price - I didn’t want to pay for it
I didn’t like the website
My child didn’t like the website
I forgot to subscribe
Other
What would make you more likely to subscribe to BabyFirstTV.com?
A lower price
Different content
If it were free (no price)
Nothing
Other
What else could BabyFirstTV do to improve the BabyFirstTV.com website?
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