OE/AAA Customer Satisfaction Questionnaire

OE/AAA Customer Satisfaction Survey

To help us improve our services, please take a few minutes to complete this survey. Thank you!

1. How satisfied are you with the following:

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Unsatisfied	Very Unsatisfied	N/A
Ease of using the OE/AAA website

Ease of reaching the appropriate OE/AAA representative

OE/AAA representative's ability to respond in a timely manner

OE/AAA representative's ability to respond to your issue (if applicable)

OE/AAA support desk's ability to adequately resolve an issue

2. How helpful were the following tools?

3. Did you use the website to check on the status of your case?

Yes

No

N/A

4. Please check the structure type(s) for which you submitted a case:

5. Please check the State(s)and/or locations for which you submitted a case:

Comments/Suggestions:

Thank you for providing us with your feedback. If you have any questions regarding this survey, please send an email to:
[email protected]