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Surveys
2015
April
O
Oneplus
Oneplus
0%
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1. List all the brands of mobile phones you know. (type in responses)
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2. What is the brand of your current mobile phone?
• Apple
• Samsung
• LG
• ZTE
• HTC
• Huawei
• Nokia
• Motorola
• Kyocera
• Blackberry
• TCL/Alcatel
• Others (Open Ended)
• Don’t know
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3. Please check all the brands you recognize:
• Apple
• Samsung
• LG
• ZTE
• HTC
• Huawei
• Nokia
• Motorola
• Kyocera
• Blackberry
• TCL/Alcatel
• Others (Open Ended)
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4. Who is your current wireless service provider?
• AT&T
• AT&T Go Phone
• Boost
• Cricket
• Metro PCS
• Net10
• Sprint
• Straight Talk
• T-Mobile
• TracFone
• US Cellular
• Verizon
• Virgin Mobile
• Wal-Mart Family Mobile
• Other (please specify)
5.What type of Service agreement do you currently have with your service provider?
• With contract from service provider(committed to 12 or 24 months with phone subsidized price)
• With contract from service provider(committed to 12 or 24 months with phone monthly payment plan )
• No-contract from service provider(own the phone outright, can leave the operator at anytime)
• Unlocked phones (service purchased separately or without service)
6. Which features are important to have in your next phone: (5-Important, 4-Somewhat Important, 3-Neutral, 2-Less Important, 1-Not Important)
1
5
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
N/A
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• Water Proof
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• Longer Battery Life
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• 15MP or Better Camera
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• Global Usage
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• Larger than 4.8 inch Screen
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• At least 2GB of RAM(system memory)
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• Voice Call Quality
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• Audio Quality (Dolby Digital, DTS)
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• Voice Control
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• Screen Resolution (e.g. 1080p FHD, and above.)
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• Other (fill in the blank
7. How often do you use the following applications on your phone? (5- Everyday, 4-Most Days, 3-Often, 2-Less Often, 1-Never)
1
5
Never
Less Often
Often
Most Days
Everyday
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• GPS – Maps/Directions
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• Stream Music-Pandora, ITunes
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• Social Network (e.g.: Facebook, Twitter,etc.)
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• Stream Video-YouTube, Netflix, Hulu
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• Read Books /Magazines
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• Play Games
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• Messaging/Instant Messaging (e.g.: What’s App, etc.)
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• Calendar
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• Memo Notes
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• Video Chat(Skype, Line)
1
5
Never
Less Often
Often
Most Days
Everyday
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• Connect/Monitor Home Appliances (AC, Microwave/Oven)
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• Connected Home Control(e.g. turn on/off light in your house)
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• Remote Monitor Pet/Kid
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• Monitor Performance, Fitness and Health
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• Listen to downloaded music.
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• Watch downloaded video
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• Web Browsing
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• Email
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• Online Shopping
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• Online Banking
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8. What type of Service agreement do you plan to have for your next phone?How often do you conduct surveys?
• With contract from service provider(committed to 12 or 24 months with phone subsidized price)
• With contract from service provider(committed to 12 or 24 months with phone monthly payment plan )
• No-contract from service provider (owns the phone outright, can leave the operator at anytime)
Other
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Which of the following factors most influenced the selection of your current mobile phone?(Check up to 3)
• Display or demo in the store
• Email Advertisement
• High Rating from professional reviews/report (Answer Q14)
• Online Advertisement
• Online Forum/Social Network
• Read about in Newspaper/Magazine
• Saw it on TV
• Others (Open Ended)
Other
Where did you buy your current mobile phone?
-- Select --
• Store of Service provider (ex: Verizon Store, AT &T Store, etc) (Go to Q16)
• Dealer Store (ex. ABC Cellular) (Go to Q16)
• Large Retailer (Wal-Mart, Best Buy, Radio Shack, Costco, Sam’s Club etc) (Go to Q16)
• Manufacturer Store (ex. Apple Store) (Go to Q16)
• Official online store of your service provider (Go to Q17)
• Official online store of Retailer (Wal-Mart, Best Buy, Radio Shack, Costco, Sam’s Club etc) (Go to Q17)
• Third-party online Store(ex. Amazon, eBay, etc) (Go to Q17)
• Others please specify________.
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