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What is your gender?
 
Male
 
Female
 
 
What is your age group?
 
20-25
 
26-31
 
32-37
 
38 or over
 
 
Do you buy online?
 
Yes
 
No
 
 
How often do you buy online?
 
Daily
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
What type of products do you typically buy online?
 
Books
 
Movies & Music
 
Mobiles &Tablets
 
Computers
 
Cameras
 
Clothing &Accessories
 
Watches &Jewellery
 
Handbags &Luggage
 
Home&Kitchen appliances
 
 
If the online company from where you buy products opens a store in your region, which one of the following options would you prefer?
 
Buy a product from the company’s website (online) and select home delivery of the product
 
Buy a product from the company’s website (online) and collect the product from a store in your region
 
Collect information about the product online and visit the store of this online company to buy and collect the product
 
 
For question number 7 to question number 33, please read the instructions below

On a scale of 5, circle your preference for the statements.
The options are ranked 1-5 (1 = Strongly disagree, 2=Disagree, 3=Neutral, 4=Agree,5 = Strongly agree)


The online shopping’s website layout and colors are appealing?
1 2 3 4 5
 
 
 
You are satisfied with the online shopping’s website design?
1 2 3 4 5
 
 
 
The information on the online shopping’s website is well organized?
 
1
 
2
 
3
 
4
 
5
 
 
 
The information on the online shopping’s website is easy to understand and follow?
 
1
 
2
 
3
 
4
 
5
 
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