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  1. Surveys
  2. 2015
  3. April
  4. O
  5. Online movie rental company
0%
Exit Survey
 
 
1. How often do you use our services?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
2. What do you think our rental price?
 
Cheap
 
Normal
 
Expensive
 
 
 
3. Are we provide enough choices for movie?
 
Not enough
 
Can be add more
 
Normal
 
Many choices
 
 
 
4. Image quality
 
Worse than expected
 
As expected
 
Much better than expected
 
 
 
5. Server fluency
 
Worse than expected
 
As expected
 
Much better than expected
 
 
 
6. Easy to operate?
 
Worse than expected
 
As expected
 
Much better than expected
 
 
 
7. Speed of delivery
 
Worse than expected
 
As expected
 
Much better than expected
 
 
 
8. After-sales service
 
Worse than expected
 
As expected
 
Much better than expected
 
 
 
9. How likely are you to continue using our services?
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
10. Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
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