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Hello:
You are invited to participate in our survey Service Performance of Online shops for Customer Satisfaction. In this survey, approximately 150 people will be asked to complete a survey that asks questions about the process and services of a online shopping site. It will take approximately 3 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Mr. Jonathan Paul M. Cadiz II at 09488078467 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
Have an experience in online shopping?
 
yes
 
no
 
 
 
Did you visit and review on a online shopping sites?
 
yes
 
no
 
 
 
Did you buy any kind of product using online shopping site?
 
yes
 
no
 
 
 
What particular online shopping Sites that you have an account /access? ( choose any as possible )
 
ZALORA
 
OLX
 
eBay
 
LAZADA
 
SULIT.COM
 
Takatak
 
Other
 
 
 
 
Is the site is accessible at all times?
 
yes
 
no
 
 
 
Is the sites is instructional and have a good web design?
 
yes
 
no
 
 
 
Is their product description are clear enough to inform?
 
yes
 
no
 
 
 
Is the product available
 
yes
 
no
 
 
 
Is the product is affordable and fitted to your desired image and sizes?
 
yes
 
no
 
not at all
 
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