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On behalf of OSN, we would like to invite you to answer a few questions on OSN video on demand service – OSN ON DEMAND, a free service available on your SHOWBOX.
Your input is invaluable to us, and is essential in helping us enhance your service experience. And, our input is absolutely confidential.
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| * 1. What language is your set top box set to? Int: Ask to Arabs only |
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| * 2. Are you aware of a free video on demand service from OSN – OSN ON DEMAND? |
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| * 3. How did you come to know about the service? |
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| * 4. Do you watch Programs on OSN on Demand? |
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| * 5. Why don't you watch OSN on Demand? | | |
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| * 6. What types of programmes do you watch on OSN On Demand? (Spontaneous Answers) |
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| 7. How often do you watch programmes on OSN ON DEMAND?
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| * 8. How do you navigate to OSN on Demand content? |
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| * 9. How do you find out what’s on OSN On Demand? |
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| * 10. On what do you base your viewing choice on OSN On Demand? |
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| * 11. Do you watch movies on OSN Cinema? |
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| * 12. Why do you not watch OSN Cinema? | | |
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| * 13. How often do you watch movies on OSN Cinema? |
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| * 14. Has watching movies on OSN ON DEMAND resulted in you watching fewer movies on OSN CINEMA / stopping using OSN CINEMA altogether? |
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| * 15. Please give your overall rating on the OSN ON DEMAND service from 1 (not satisfactory) to 10 (high satisfaction): |
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| * 16. What more would you like to see on OSN ON DEMAND? Int – do not prompt? |
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| * 17. Would you pay extra money to watch even newer content? |
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| * Duration as OSN customer (per IBS) |
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