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Exit Survey
 
 
This Questionnaire is a tool to gather information for SWC- Applied Research Skills Course, to help to evaluate the preferences of outsourcing than insourcing of eservices research. Please take a moment to complete this short survey to tell us about your experience. Your responses will be kept confidentially.
 
 
 
In what age group are you?
 
20 – 29
 
30 – 39
 
40 – 49
 
50 – 59
 
60+
 
 
 
Gender
 
Male
 
Femal
 
 
 
Your Current Occupation is
 
Manager
 
Professional
 
Technical Expert
 
Administrator
 
Other, Please specify
 
 
 
 
Does your company outsource or insource it’s E-services
 
Yes
 
No
 
Not Sure
 
 
 
Does your organization prefer an outsourcing Eservices?
 
Yes
 
No
 
Not Sure
 
 
 
If yes, how much do you rate the Eservices performance level?
 
80% - 90%
 
60%-70%
 
50%
 
below 50%
 
 
 
What are the reasons behind preferring to outsource eservices than in-sourcing them?
 
Reducing Cost
 
Better performance
 
Quality assurance
 
don’t know
 
 
 
What levels of security do you rate-outsourcing E-service?
 
Secured
 
partially secured
 
Not Secured
 
Don’t Know
 
 
 
What levels of risks might occur for outsourcing the E-services?
 
Critical Risk
 
High Risk
 
Moderate
 
low Risk